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Salesforce Administration & Development

Skill up on the world's #1 CRM platform — one of the highest-paying niches in tech.

Duration
2 months
Level
Intermediate
Mode
Classroom + Live online
Category
Enterprise
Tools & tech
SalesforceApexFlowsCRMLightning

What you'll be able to do

  • Administer Salesforce orgs
  • Build custom flows
  • Target admin/dev roles

Why this programme

  • High-paying niche
  • Certification-aligned
  • Enterprise demand

Who should join

For graduates and working professionals who want a CRM-focused cloud career as a Salesforce Administrator or Developer. No prior coding is needed for the admin side; the developer modules introduce Apex from the basics for those who want to go further.

Based in Tirupati? See classroom batches, timings & local details for the Salesforce Training in Tirupati →

Curriculum

What you'll learn, module by module

A structured path from fundamentals to a portfolio-ready project and a job — with mentors beside you at every step.

Salesforce & CRM Foundations

  • What CRM is and where Salesforce fits
  • Salesforce editions, cloud products and the platform overview
  • Setting up a free Salesforce developer org
  • Standard objects: Leads, Accounts, Contacts, Opportunities and Cases

Org Setup & Data Management

  • Company settings, users, profiles and roles
  • Permission sets and the security/sharing model
  • Custom objects, fields, relationships and page layouts
  • Data import/export with Data Loader and reports & dashboards

Process Automation with Flows

  • Salesforce Flow builder fundamentals
  • Screen flows, record-triggered flows and scheduled flows
  • Validation rules, approval processes and formula fields
  • Automating real business scenarios without code

Lightning Experience & App Building

  • Lightning App Builder and custom app creation
  • Home and record pages, list views and components
  • AppExchange overview
  • Configuring the user experience for different teams

Apex Development Basics

  • Apex syntax, variables and data types
  • Classes, methods and SOQL/SOSL queries
  • Triggers and the order of execution
  • Basic test classes and governor limits

Projects & Certification Prep

  • Building a small end-to-end CRM solution
  • Salesforce Administrator exam topics and practice
  • Platform Developer I exam overview
  • Using Trailhead to keep learning after the course
Careers

Roles you can target after this course

Salesforce Administration & Development opens doors across the industry. With our placement support and your new portfolio, here are the roles our graduates step into.

Salesforce AdministratorSalesforce Developer (Junior / Apex)Salesforce Business AnalystCRM Support AnalystSalesforce Configuration SpecialistJunior Salesforce Consultant

Why learn at Digitalshala

  • Live classes with Google & Alexa-certified trainers
  • 50% practical, real projects and an internship
  • Placement support with 200+ hiring tie-ups
  • Learn in Tirupati or live online — flexible batches
Reviews & ratings

Rated 4.9 by our students

57 verified reviews on our Google Business Profile. Here's what learners say about Digitalshala.

4.9
57 reviews on Google
Course FAQ

Common questions

It runs for 2 months at an intermediate level and covers both administration (org setup, security, Flows, Lightning) and development basics (Apex, triggers, test classes).

No coding is needed for the administrator side, which is a large and in-demand part of Salesforce work. The developer modules introduce Apex from the basics, so you can go as far as you want depending on your goal.

An Admin configures the platform — users, security, objects, reports and process automation with Flows — mostly without code. A Developer writes custom logic with Apex, triggers and integrations. This course covers both so you can choose your direction.

Yes. It is aligned with the Salesforce Certified Administrator and Platform Developer I tracks, and includes practice on real developer orgs. Certification exam fees are paid separately to Salesforce.

Fees depend on the batch and mode (classroom or live online) — message us on WhatsApp for the current fee and any running offer.